FAQ

Welcome to our FAQ page, where you’ll find answers to common questions about our services, products, and policies.

FAQ

Welcome to our FAQ page, where you’ll find answers to common questions about our services, products, and policies.

Service Coverage and Areas

We offer moving services throughout Midrand and surrounding areas in Gauteng, including Sandton (Fourways, Randburg, Sunninghill, Rivonia, Centurion) and Johannesburg.

Simply fill out the online form, and we'll provide you with a personalized quote.

Types of Services Offered

    • Residential Moves: Moving homes, apartments, or townhouses.
    • Office Relocations: Moving offices, businesses, and commercial spaces.
    • Packing Services: Professional packing for safe transport.
    • Packing Materials: Packing boxes, packing paper, bubble wrap.
    • Furniture Disassembly and Assembly: Assistance with furniture breakdown and reassembly.

With this service, we ensure your TV is placed in a protective box, mirrors are covered, and mattresses are wrapped for added protection. For full furniture wrapping, choose the furniture wrapping add-on service.

Yes, we are equipped to move large and heavy items such as furniture, appliances, and more. We have the right tools and experienced movers to handle these safely.

Currently, we specialize in local moves within Gauteng. However, we can assist with finding trusted partners for national and international moves if needed.

Booking and Cost

You can get a free, no-obligation quote by completing our online form or contacting us via WhatsApp, phone, or email. We may ask for details about the size of your move and the distance to provide an accurate estimate.

  1. The cost depends on several factors, such as:
    • The distance between your current and new location.
    • The size of the move (e.g., number of rooms or items).
    • Additional services (packing, disassembly, storage).
    • The level of accessibility at both locations.
      We provide competitive pricing and offer flexible packages tailored to your specific needs.

We recommend booking your move at least 1–2 weeks in advance. For urgent needs, we can accept bookings with as little as a few hours' notice, depending on availability.

Depending on availability, we can offer same-day moving services. Please contact us as soon as possible to check if we can accommodate your move.

Packing and Handling

While you can pack your items yourself, we offer professional packing services to ensure everything is safely packed. We use high-quality materials to protect fragile and valuable items.

Yes, we offer unpacking services at an additional cost to help settle you into your new home or office. This includes unpacking boxes, arranging furniture, and disposing of packing materials.

Yes, we offer insurance options to cover your items during transit. We recommend discussing coverage with us prior to your move to ensure your belongings are fully protected.

We take great care in handling your belongings. If any damage occurs, we offer a claims process through our insurance coverage, which can be discussed and agreed upon prior to the move.

Preparation and Support

Sort through your items and decide what to keep, donate, or discard.

Label your boxes to help with the unpacking process.

Ensure easy access to your property for our team (e.g., parking arrangements, lift access).

Operating Hours

Our standard operating hours are from 8:00 AM to 8:00 PM, Monday to Sunday. We can also accommodate after-hours or weekend moves upon request.

Additional Notes

At this time, we do not offer storage services.

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